AI for clinics in Portugal
Dayava Medical connects your website, phone, WhatsApp and clinic calendar into a single system — with AI handling reception, 24 hours a day, every day.
AI Voice · 24 hours
Answers, qualifies and books every call — day, night, weekends, no exceptions.
System · CRM
The entire patient journey, tasks and owners in a single place.
Digital team
Clinical direction, finance, legal, management and quality — always in sync.
Marketing · SEO
Content, WhatsApp and SEO to attract more patients every month.
For any clinic
The patient journey is the same across healthcare: contact, booking, attendance, follow-up. What changes are the services, scripts and rules — and that is what we configure for your specialty.
Treatment-plan follow-up, recall for hygiene and check-ups, and reactivation of patients who dropped out of treatment.
Consultation booking from Instagram and WhatsApp, protocol reminders and rebooking for repeat treatments.
Scheduling by exam type and duration, pre-visit instructions and periodic review reminders.
Session packages, automatic rescheduling and follow-up so patients complete the full programme.
Discreet, multilingual contact handling, routine check-up reminders and fast response to first enquiries.
Vaccination and check-up reminders per animal, urgent-case triage by phone and owner communication in one place.
Exam booking with preparation instructions, queue management and automatic notification when results are ready.
One patient record across specialties, routing to the right doctor and a unified dashboard for every unit.
Examples of what we configure in each area; the exact scope is defined in the Dayava Diagnostic. Your specialty is not on the list? The system adapts.
Talk about my clinicNo system, no control
The website, the CRM, WhatsApp and reports don't talk to each other. The patient journey becomes invisible the moment it leaves the first contact.
Contacts come in, but there's no defined owner and no response deadline. Every minute of delay is a patient calling the next clinic.
There's activity — calls, messages, posts — but no clear way to see how many contacts actually turn into treatments.
One system, not just another tool
The patient journey first. Then the automation. Every decision at Dayava Medical must improve acquisition, response speed, conversion into treatment and management transparency.
Contact intake, tasks, owners and a patient funnel with clear treatment stages.
Agents and assistants that receive, qualify and follow up with every patient without relying on human availability.
Integrations, analytics and dashboards that make the outcome — not just the activity — visible to the owner.
What's included
Initial clinic audit and a priority map for the first 90 days.
A single data structure, tasks and communication history for every patient.
A specialised digital team — clinical, financial, legal, management and quality.
A voice assistant that answers calls and books appointments 24 hours a day.
Clear data for the owner, without relying on spreadsheets.
Content for social media, WhatsApp, SEO and local visibility for the clinic.
Website, forms, calendars, telephony and messaging apps connected into a single flow.
Contact source, conversion into treatment and the exact points where you lose patients.
Separate agents. One core.
From first contact to a closed booking
Answers calls, WhatsApp, Instagram, forms and email. Identifies the patient, the language and the intent of the contact.
Gathers the desired treatment, urgency and availability. Classifies the contact: hot, warm, cold, urgent or existing patient.
Checks for duplicates, updates the patient record, finds the time slot and books the appointment directly in the CRM.
Sends automatic reminders ahead of the appointment, cutting down on last-minute no-shows and cancellations.
Reaches out to inactive patients, reactivates the old database and confirms periodic check-ups.
Routes clinical, urgent or sensitive cases straight to the team. Never diagnoses or decides on treatment plans.
Stemd AI · Voice AI for clinics
The same voice agent can answer your clinic’s calls, understand the reason, book into the calendar and hand over to a human when needed. Hear how it sounds: call our demo line.
The demo line is configured for Dayava’s IT services, not for a clinic: it shows the voice and conversational style. Call cost according to your carrier. See the Stemd AI page →Illustrative demo — tap the terminal screen.
Self-service reception
A floor-standing touchscreen terminal that prints the ticket, reads the appointment QR code and puts each patient in the right queue — by service, room and practitioner. Built into the Dayava Medical system, not yet another standalone gadget in the clinic.
On the touchscreen, or by showing the appointment QR code — on a phone or on paper.
A ticket with number, service and room, printed in seconds.
When their turn comes, the number appears on the waiting-room displays (optional).
The practitioner calls the next patient from their own workstation.
What the terminal does
Built-in 80 mm thermal printer with auto-cutter.
Built-in 1D/2D scanner: patients show the QR code on a phone or on paper. Appointment matching works with integration into your scheduling system.
Services, rooms and practitioners configured to your clinic, each with its own queue.
The practitioner calls the next patient from their workstation; waiting-room displays can be connected when needed.
Visitors, waiting time and service time — data that can feed Dayava dashboards.
Space in the column for the clinic’s POS device. Integration with the payment system is defined in the project.
Hardware
Part of the Dayava Medical system
The terminal connects to the clinic’s schedule, CRM and AI agents: every visit to the front desk leaves useful data instead of a slip of paper. We handle service and room setup, terminal personalisation and integrations.
The terminal does not replace your reception team: it takes over the queue and repetitive work so people can focus on welcoming patients and on cases that need human judgement.
Every patient step under control
Website, phone, WhatsApp or form — everything enters the same flow, no exceptions.
Immediate response, no wait time, any hour of the day or night.
Automatic SMS and WhatsApp reminders cut down on no-shows and cancellations.
The team sees the patient's history before walking into the consultation room.
Check-up reminders, recommendations and satisfaction feedback.
Stemd AI reaches out to inactive patients and reopens opportunities in the database.
Dashboards show source, conversion and losses in real time, no spreadsheets needed.
Before the diagnostic
An illustrative estimate. The starting values change with the specialty — replace them with your clinic's real numbers. The exact figure is calculated in the Dayava Diagnostic.
≈ 9 patients per month, at the conversion rate you set.
Formula: contacts × unanswered % × conversion × average value.
I want to recover this valueSimple for the team. Solid underneath.
Assessment of the current model, tools in use and friction points in the patient journey.
Definition of the CRM map, automatic triggers and data flow between channels.
Build, testing, documentation and guided handover to the clinic's team.
Monthly follow-up and adjustments based on real conversion data.
Plans
For a clinic that wants order and control over its processes.
For clinics that want to automate reception and grow predictably.
For groups of clinics with advanced management across multiple locations.
Telephony, AI tokens, advertising and third-party licences are billed separately. The final price is defined after the Dayava Diagnostic, free and with no commitment.
Frequently asked questions
Ready to get started
In just a few minutes, our team analyses your clinic's current patient journey and delivers a priority map for the next 90 days — at no cost and with no commitment.
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