Self-service terminals

Orderly queues.
More human service.

A floor-standing touchscreen terminal that issues the ticket, reads the booking QR and puts each person in the right queue — for pharmacies, appointment-based services, retail and public-facing counters.

Where it fits

Any counter with a queue can have a terminal

The same equipment, configured for your kind of service: services, counters, staff and priority rules tailored to you.

Pharmacies

Separate queues for the counter, advice and services, without crowding at the door.

Clinics and practices

A ticket per specialty and room, check-in with the booking QR, integrated with agenda and CRM.

Dayava Medical →

Beauty and appointment services

Barbershops, beauty, workshops: the client checks in alone and the team sees who has arrived.

Retail and order pickup

The customer identifies the order at the terminal and staff are alerted, instead of queueing at the counter.

Public-facing counters

Service shops, counters and offices: a queue per topic, with waiting times measured.

Events and office receptions

Visitor and arrival registration with a printed ticket or label, without overloading reception.

Customer journey

Three typical journeys at the terminal

Illustrative. Queues, services and steps are configured for your service.

Equipment

Hardware built for real-world service

The same terminal that equips clinics in the Dayava Medical circuit.

Screen21.5″ Full HD, multitouch, portrait
Printing80 mm, auto-cutter
ReaderQR, Data Matrix and 1D codes (EAN-13, Code 128)
ConnectivityWi-Fi and Bluetooth; built-in webcam and speaker
InterfacePortuguese, English, Russian and Ukrainian
StructurePowder-coated steel column, white or black; terminal body in impact-resistant plastic
BrandingYour logo laser-cut into the column, with LED backlight
ComplianceCE marking

Calculator

How much reception time could it free up

An illustrative estimate: reception time spent on queues and identification that the terminal takes over. Adjust to your numbers.

Value of reception time freed per month
€ 0
Per year: € 0

Visitors × days × minutes ÷ 60 × share handled × cost/hour. The terminal does not remove jobs: it frees time.

Request a proposal with these numbers

Investment

Transparent from the start

Terminal and base configurationfrom €2,000

Floor-standing terminal with tickets, queues by service and a four-language interface.

Customisation and integrationsper project

Your brand on the equipment, connection to your agenda or store, waiting-room boards and POS.

Prices exclude VAT. The final price depends on the number of terminals, customisation and integrations.

How it works

From the first talk to a working terminal

01

Talk and requirements

We understand your service: services, counters, peak hours and existing systems.

02

Queue configuration

We define services, priorities and staff, and the integrations needed.

03

Customisation

Interface in the right languages and your brand on the equipment.

04

Launch and follow-up

We put it into operation, train the team and follow the first weeks.

Frequently asked questions

About the terminal

Does the terminal replace reception?+
No. It handles the queue and repetitive steps (ticket, booking identification); staff keep the welcome and the cases that need human judgment.
Does it work without integration with my systems?+
Yes, for tickets and queues by service. QR booking check-in and order pickup depend on integration with your agenda or store, defined in the project.
Which languages does it support?+
The interface is available in Portuguese, English, Russian and Ukrainian.
Does it take payments?+
The column has room for a POS. Integration with the payment system is defined in the project.
What about GDPR?+
A ticket by service needs no personal data. When the terminal connects to bookings, we agree with you which data flows and for how long; legal responsibility for processing lies with the business operator.
How much does it cost and how long does it take?+
The terminal with base configuration starts from €2,000 (excl. VAT). The final price depends on the number of terminals, customisation and integrations; after an initial conversation we send a fixed proposal with scope and timeline.

Request a proposal

Let’s organise your queue

Tell us what kind of service you run and how many people you see per day. We reply within one business day.

Request a terminal proposal

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